Privacy Policy
This policy explains how DigiHome collects, uses, and protects your personal information.
Overview
DigiHome (“we,” “us,” or “our”) operates the website digihome.jp. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.
1. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Fill out contact forms or inquiry forms
- Subscribe to our newsletter or marketing communications
- Register for an account or request a service quote
- Communicate with us via email or phone
This information may include: name, email address, phone number, company name, property details, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited, time spent on pages, and links clicked
- Referring website or source that led you to our website
- Date and time stamps of visits
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our website and services
- To respond to your inquiries and fulfill your requests
- To send you marketing and promotional communications (with your consent)
- To improve our website, services, and user experience
- To analyze website usage and trends
- To detect, prevent, and address technical issues or security threats
- To comply with legal obligations and enforce our terms and conditions
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, email service providers, analytics providers). These parties are obligated to keep your information confidential.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS protocols
- Secure server infrastructure and access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection and privacy practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Cookies Policy
We use the following types of cookies:
Essential Cookies
Required for the website to function properly. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing Cookies
Used to track visitors across websites to display relevant advertisements.
Preference Cookies
Enable the website to remember your choices (such as language preference) for a customized experience.
You can manage your cookie preferences at any time through our cookie consent banner or your browser settings.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information (“right to be forgotten”)
- Right to Restriction: Request limitation on how we use your information
- Right to Data Portability: Request transfer of your data to another service provider
- Right to Object: Object to our processing of your personal information
- Right to Withdraw Consent: Withdraw consent for data processing at any time
To exercise any of these rights, please contact us at k.nikhil@digihome.jp. We will respond to your request within 30 days.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: k.nikhil@digihome.jp
Phone: 070-9196-1977
Address: Tokyo, Japan
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